10 Years of Commercial Use Warranty...
We stand behind our commercial and industrial work benches and tables with one of the best warranties in the business.
BenchPro™ as been producing the nation's strongest, longest lasting ergonomic workbenches since 1987. In all this time, we've had one warranty problem. We are so sure our products will perform properly, we are offering the following exclusive warranty:
BenchPro™ workbenches are warranted unconditionally for 10-years.
This includes every component and every function. Customers only have the obligation to report the problem. BenchPro™ will take care of the rest.
- Frames are warranted to stay as strong as when they were new for 10-years. (Our frames are factory welded to make them solid, and hold an amazing 5,000 pounds.)
- Tops must remain attractive and in proper working condition for 10-years. The exception shall be damage due to customer impacts, burns, scrapes, gouges, stains and general wear. (We only use thick laminates from America's two premier laminate producers, Formica and Nevamar.)
- Our high temperature catalytic powder paint will not delaminate, fade, chip or in any way become unattractive for 10-years. (We use only the finest powder paint from American's premier paint producer, Cardinal, and apply it in our ovens at 385 degrees Fahrenheit.)
- Static Control (ESD) properties of our workbenches are warranted to remain within the nationally accepted standards of ANSI/ESDA S20.20, GSA and The ESD Association for 10-years. We continue to use Nevamar™ laminates with their exclusive use of a patented carbon layer to insure years of dependable use. These are the same laminates distributed by 3M™. (Over the past two years, we have tested all inexpensive "ESD laminates" made in countries all over the world and found in each case that their ESD properties degraded.)
- Clean room workbenches shall maintain standards of a Class 100 for 10-years.
- Chemical Resistant workbench tops shall remain undamaged by any chemical which Formica states the laminates are protected from, for 10-years.
- All options shall remain in apparent new condition for 10-years. (See exceptions below.)
Service: Call either your local distributor or BenchPro at 800-743-1318.
BenchPro will either, at their discretion, refund the entire purchase price or replace whatever product is defective, and pay for the freight as well. Although no return of defective product is ever necessary, we may ask for an electronic photo in cases where we have not seen the problem before.
Exceptions and Conditions.
- Furniture with laminated tops must be used indoors, and not in any process where large amounts of water are present on a regular basis.
- Light fixtures are warranted by their respective manufacturer and Home Depot. We make no further warranty.
- In no case shall BenchPro, IndustrialBench.com, Fencl Web Design, or Industrial Bench be responsible for any direct, consequential or indirect damage caused by the use of our products, the inability to use our products, or by any defect or failure of ours products. Our liability shall be limited to replacement of product, or a full refund, as outlined above.